Shipping Policy

At Athizay, we take pride in delivering handcrafted products with care and love. Below is everything you need to know about our shipping process.

🚚 Processing Time

All orders are processed within 2–3 business days.
Custom or made-to-order items may take 8–10 business days to dispatch.
Orders are not shipped or delivered on Sundays or public holidays.

📦 Shipping Methods & Delivery Time

We partner with reliable courier services to ensure safe and timely delivery.

Region

Estimated Delivery Time

Within India

International

Expedited International Shipping

5–10 business days

15–28 business days

5-7 business days

Note: Delivery times may vary depending on your location, customs clearance, and external factors beyond our control.

🌍 International Shipping

Yes, we ship globally!

International shipping charges will be calculated at checkout.
Customers are responsible for any customs duties or import taxes levied by the destination country.

💸 Shipping Charges

Free shipping on prepaid domestic orders over ₹[500].
For orders below this amount or COD orders, standard shipping charges apply based on location and weight.
Shipping charges (if applicable) are non-refundable.

📦 Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order under the "My Orders" section on our website.

❗ Delivery Issues

If your order is delayed, missing, or marked delivered but not received:

Please contact us within 48 hours of the delivery update at athizay@gmail.com
We’ll coordinate with the courier service and assist you promptly.

💥 Damaged or Lost Packages

If you receive a damaged package, please take clear photos and contact us immediately.
We will offer a replacement or refund based on the issue.

Let’s Work Together

Get in touch so we can start working together.